Effective Date: April 26, 2026

Privacy Policy

Grom Dudes Garage values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information through our website, gromdudesgarage.com, including forms, tools, and third-party services integrated into the website.

1. Information We Collect

A. Information You Provide

We may collect your name, email address, phone number, mailing address, and other contact information when you:

  • Submit an inquiry or contact form

  • Schedule an appointment

  • Create an account

  • Place an order

  • Sign up for newsletters or promotional emails

  • Request SMS/text message communication

B. Information Collected Automatically

We may collect IP address, browser type, operating system, pages visited, time spent on pages, and similar website usage data through cookies and analytics tools.

C. Information from Third Parties

When you interact with our social media pages or third-party tools linked to our website (such as maps, payment processors, or scheduling tools), those services may provide information according to their own privacy practices.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide requested services

  • Schedule appointments and send reminders

  • Process orders and provide customer support

  • Improve website functionality and user experience

  • Send marketing emails or promotional communications (you may opt out at any time)

  • Send SMS/text messages you have consented to receive

  • Comply with legal obligations and protect our business rights

3. SMS / Text Messaging Privacy

If you provide consent to receive text messages from Grom Dudes Garage, we may send appointment reminders, order updates, customer service messages, and related business communications.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Mobile opt-in data, SMS consent, and phone numbers collected for text messaging purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

4. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to improve your experience.

Types of cookies may include:

  • Essential cookies required for website functionality

  • Analytics cookies used to understand site traffic

  • Marketing cookies used for advertising performance

You may control cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party providers to help operate our business, including website hosting, analytics, payment processing, scheduling tools, and email platforms. These providers may access information only as necessary to perform services for us.

Third-party services maintain their own privacy policies.

6. Sharing of Information

We do not sell or rent your personal information.

We may share information only in the following circumstances:

  • With trusted vendors or service providers supporting our business operations

  • When required by law, subpoena, or legal process

  • To protect our legal rights, customers, or business operations

We do not share mobile opt-in data or SMS consent with third parties for marketing purposes.

7. Data Security

We use reasonable technical and administrative safeguards to help protect your information. However, no method of transmission or storage is completely secure.

8. Your Rights and Choices

You may request to:

  • Access or update your personal information

  • Request deletion of your information when applicable

  • Opt out of marketing emails

  • Withdraw SMS consent by replying STOP

  • Contact us regarding privacy concerns

9. Children’s Privacy

Our website is not directed to children under 16 years of age, and we do not knowingly collect personal information from children.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Retention of Information

We retain information only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions or concerns about this policy:

Phone: (216) 202-0507

Email: sales@gromdudesgarage.com

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