Effective Date: November 25, 2025

Grom Dudes Garage values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information through our website, gromdudesgarage.com, including any forms, tools, and third-party services integrated into the website.

1. Information We Collect

We may collect information in the following ways:

A. Information You Provide

Name, email address, phone number, and other contact information when you:

  • Submit an inquiry or contact form.

  • Schedule an appointment.

  • Register a store account.

  • Sign up for newsletters or promotional emails.

B. Information Collected Automatically

IP address, browser type, operating system, pages visited, time spent on pages, and other usage data collected via cookies and analytics tools.

C. Information from Third Parties

When you interact with our social media profiles or third-party services linked to our website (e.g., Google Maps embeds, appointment tools), those services may provide us with information you submit to them.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide requested services.

  • Schedule appointments and send service reminders.

  • Improve website functionality, user experience, and service offerings.

  • Send marketing communications (you may opt out at any time).

  • Comply with legal requirements and protect our rights.

3. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar technologies to improve your experience.

Types of Cookies:

  • Essential: Required for website functionality.

  • Analytics: Help us understand site usage (e.g., Google Analytics).

  • Marketing: Track user engagement for advertising purposes.

You can control cookies via your browser settings. Disabling cookies may limit some website features.

4. Google Analytics and Third-Party Services

We use Google Analytics to analyze website traffic and performance. Data collected may include IP address, pages visited, time on site, and referral sources. We do not link Google Analytics data with personally identifiable information.

Third-party services embedded on our site (e.g., Google Maps) may collect and store data according to their own privacy policies.

5. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

  • Trusted service providers who help us operate our website, process forms, or manage appointments.

  • Legal authorities if required by law or to protect our rights.

  • Third-party tools you voluntarily interact with on our site (e.g., embedded maps).

6. Data Security

We implement reasonable technical and administrative safeguards to protect your information from unauthorized access, alteration, or disclosure.

Note: No website or online transmission is 100% secure.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access, update, or request deletion of your information.

  • Opt out of marketing emails by using the unsubscribe link or contacting us.

  • Request restrictions on how your data is used.

  • Contact us regarding privacy concerns.

8. Children’s Privacy

Our website is not directed at children under 16, and we do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us to have it removed.

9. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites.

10. Retention of Information

We retain personal information only as long as necessary to provide services, comply with legal obligations, or enforce agreements.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy:

Phone: (216) 202-0507

Email: sales@gromdudesgarage.com

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